Delivery Information

Items will be shipped from the synthCube shop in concord, ma

Shipping estimates will be calculated based on best available option at the time you order.

Shipping is done a minimum of once per week from our MA shop, usually Friday or Saturday, although we endeavor to ship more regularly, often the same day or next day. 

IMPORTANT:  Insurance is NOT provided for shipments using USPS International First Class. If you use this method of shipping for orders delivered outside the US, your shipment is NOT covered by insurance and you accept the full risk of delivery loss or damage. Please DO NOT select USPS International First Class for delivery if you are concerned about delivery risk or damage. While instances of loss or damage are rare, they DO HAPPEN. 

Delivery times to some European countries may take up to 6 weeks due to postal service issues. We have experienced shipping times of up to 36 business days in some instances. If you are ordering from outside the US, please wait until 25 days after placing your order to enquire about shipping delays. We receive numerous inquiries after 6-10 days, and in almost all of those instances, the package arrives within a few additional days. 

Credit card orders over US$500 will be held a minimum of ten days before shipping due to an increase in recent credit card fraud. 

Please contact us with any questions!